How to contact TfL for ULEZ related questions
If you need to get in touch with TfL for ULEZ related queries you can do this by using the details displayed. Or clicking the Make an enquiry button and filling out their online contact form.
ULEZ Contact Details
UK: 0343 222 2222 (TfL call charges)
International: +44 (0)343 222 2222
Textphone: 0207 649 9123 (if you have impaired hearing)
Lines are open:
Monday to Friday: 08:00-20:00
Closed on weekends and bank holidays
Challenge ULEZ Fine (PCN)
Do not use the complaints section to challenge the a penalty charge after you receive a PCN. Disputes over penalty charges have their own statutory representations and appeals procedure.
Contact TfL
If you need to speak to us about a PCN:
Phone: 0343 222 3333 (TfL call charges)
Lines are open:
Monday to Friday: 08:00-20:00
Closed on weekends and bank holidays